All approved medicinal products and medical devices are carefully monitored in the EU. Nevertheless, risks may occur when using medicinal products (e.g. liquid oxygen) or medical devices (e.g. oxygen concentrators, ventilators). By providing detailed information, you help us continuously monitor and improve the safety of your medicinal product/medical device.

Please complete the following form if you have experienced an adverse reaction to a medicinal product (e.g. a side effect) or an incident involving your medical device.For enquiries and communications relating to your current care or supply (e.g. returns, contract changes, or requirements), please contact your customer service team directly.